Do you provide support? Real support?
Yes. Send us a message through our support form and weâll provide hands on support for all the features included in the item. Weâll even answer your questions during weekends or holidays. So youâre covered. Always. Customization services will be charged at freelance fees and are not included in the support pack as per Envato Terms of Service.
What does the documentation cover? If I get lost? What then?
It covers how to populate the template and use the provide features. Step by step! In case you get lost along the way, we will gladly aid you out and explain what needs to be done.
Iâve tested this on an emulator. It doesnât work as it should.
Emulators use your machines power to simulate HTML, CSS and JS. Meaning, certain elements may fail as compared to running the actual device. When we say it works on a certain operating system it means we tested it on multiple devices ( physical devices ) not emulators. Emulators are known to fail.
Do I have to learn new code beside the classic HTML, CSS and JS to use this?
Not at all. We use the simplest possible code to the latest standards using the classic syntaxâs you all know how to use. You wonât see any complicated mind-blowing class names in our products.
Is this item a WordPress Theme?
No. This item as the title says is a Site Template. To use it in WordPress you must convert it to a theme.
Do I need an extended license to build an app?
If the application you will build will be uploaded to any application store as a paid application or an application that has in-app paid features, then yes, you must purchase an extended license as per Envato Terms of Service. Not doing so will result in a DMCA to the application store where your app is located.
I accidentally purchased this thinking it was already an App or a WordPress Theme. Can I get a refund?
We do not provide refunds for these sorts of mistaken purchases. This FAQ section was built specifically to answer those questions in order to avoid mistaken purchases. We will reject refunds that are based on these reasons.